Complaint Review: backgroundfee.com - denver Colorado
- backgroundfee.com denver, Colorado United States of America
- Phone: 888 223 6482
- Web: www.myinfobill.com, www.backgroundf...
- Category: Motor Vehicle
backgroundfee.com myinfobill.com A totally deceptive scam perpetrated on unsuspecting victims like ourselves. Report to Federal Consumer Commission and to Texas Attorney General, Consumer Protection Division denver, Colorado
*REBUTTAL Owner of company: BackgroundFee.com Customer Service
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After noticing unauthorized charges made to our Chase account, we contacted this fraudulent company via telephone. Their MO is always the same. Somebody will give you only first name and, after stating our case, will tell you credit will be given to our account. (" Only for the last charge ---they will say--- we cannot deal with past charges.")
In fact, they will never credit the account. After contacting them, month after month, they will give you same response to same complaint, and refer you to a so called "supervisor" whose email address will be the only way of communication.
Of course, you guessed right. That email is never answered and the charges continue to accrue on the account. Our only solution is to go to Chase and change the account number. Be aware of this fraudulent, impenitent company that continue to scam thousands of people like ourselves.
This report was posted on Ripoff Report on 01/29/2013 09:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/backgroundfeecom/denver-colorado-/backgroundfeecom-myinfobillcom-a-totally-deceptive-scam-perpetrated-on-unsuspecting-vict-1005393. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
BackgroundFee.com Customer Service
AUTHOR: JoshCustomerService - (USA)
SUBMITTED: Tuesday, January 29, 2013
Dear kingleo,
I apologize for any inconveniences. Please email josh@backgroundfee.com and I can offer you a full refund of the services. I look forward to hearing from you and taking care of this problem.
Thank you,
Josh F.
Customer Service Manager
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