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Report: #702244

Complaint Review: BOB'S FURNITURE AND GUARDSMAN PROTECTION - Internet

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  • Updated:
  • Reported By: joe cos — rockaway New Jersey United States of America
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  • BOB'S FURNITURE AND GUARDSMAN PROTECTION Internet United States of America

BOB'S FURNITURE AND GUARDSMAN PROTECTION PURCHASED $2200. of furniture from BOB'S.I WAS TALKED INTO GETTING HIS FOOL-PROOF,NO GIMMICK PROTECTION PLAN.SOUNDS GREAT,BUT DO'T TRY AND COLLECT.THIS IS A 5 YEAR PLAN .AFTER THE FIRST YEAR BOB'S HAN, Internet

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  1. 4/11/09
  2. purchased sofa,loveseat,and chaise from Bob's discount furnitue store in Totawa,N.J.

    8/27/10
    had a birthday party for a 4 year old. 17 four and five year olds

    8/30/10
    filed a report with Guardsman protection purchased through  Bob's

    9/15/10
    repair team responded to my home .informed sofa must be replaced

    9/18/10
    rep from guardsman called and stated their not liable for that type of tear

    9/30/10
    put in a letter of protest to the Executive review board

    10/15/10
    recieved answer from Executive board.

    bottom line--they don't want to take responsibility for plan

    want to return remaining  money for plan

    10/15/10 -  3/3/11
    during this time i made at least 10-12 calls to Bob's .they always had an excuse about the system being down. once they were getting a new system,won't be up and running for 2-3 weeks.got the run-around for months

    bottom line- Bob's agree sofa needs to be replaced  BUT Guardsman is responsible

This report was posted on Ripoff Report on 03/03/2011 01:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/bobs-furniture-and-guardsman-protection/internet/bobs-furniture-and-guardsman-protection-purchased-2200-of-furniture-from-bobsi-was-t-702244. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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