REVIEW UPDATE: December 20, 2018: Bolin Development remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Bolin Development is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.

To date, Bolin Development has made good faith efforts to resolve all complaints reported on Ripoff Report. Based on our experience, the member business has proven to be among the top members of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business™.

Over time and since becoming a member, Bolin Development has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Bolin Development remains committed to improving customer satisfaction.

Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.

Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!

*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at editor@ripoffreport.com

Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

Ripoff Report Verified™ REVIEW:

EDitor’s UPDATE: Positive rating and recognition has been given to Don and Arline Bolin for their commitment to excellence in customer service.

Ripoff Report’s discussions with Don and Arline Bolin have uncovered an ongoing commitment by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any complaints or concerns. Don and Arline Bolin listen carefully to client concerns and see them as an opportunity to become more efficient as a company in the services offered and the support for those services.

Don Bolin and Arline Bolin / Bolin Development have informed us that their personal philosophy is that their clients are a precious resource. As successful business people, Don Bolin and Arline Bolin feel it is critical to listen to their clients and respond properly. By always putting their customers first, Don and Arline Bolin hope to maintain a successful enterprise both now and for many years to come.

The information provided in the report below is based on comments made by developer/builder Donald Bolin during an onsite inspection held by a third party verification company with no biases toward Bolin Development.

Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

Bolin Development designs and builds residential homes. They aim to buy properties at a good value, which they maintain should never exceed more than 25% of the total sales price of the home, and to not take on too many projects at one time.

When working with Bolin Development, the buyer should expect their experience to be very good. If they experience any problems with a home after they move in, they are advised to make a “punch list” and a crew will be sent out to fix the problems free of charge, even if it is an issue that their company is not responsible for.



What sets Bolin Development apart from other companies in the Real Estate Development Industry

Bolin Development believes that they build better floor plans, better designs, and a more sellable product. They also maintain that they hire the best subcontractors, which results in very few call backs about problems.

As the developer/builder for Bolin Development, Donald Bolin takes on the responsibility of designing and building a quality home. His goal is to design something the market desires, and stand behind the product he creates.

When asked what sort of policies his company has in place to safeguard the financial stability of properties that Bolin Development manages, Mr. Bolin explained, “One, I do not build for property owners, I only build my own projects. I am the owner and builder of all projects that we manage. Two, I really only deal with the customer when the house is done, then I sell it to them. Then I follow up with any miscellaneous problems with the property. I always maintain an open line of communication with the people that purchase my homes.”

Customer Care .. “doing whatever it takes”

The most common complaints their company receives normally has to do with a house settling, which sometimes results in doors sticking, or superficial cracks. Bolin Development takes care of these issues at their own expense and that is usually the extent of the complaints.

When dealing with buyers complaints, Mr. Bolin believes that he has always been able to satisfy the homebuyers. He will send in a crew to fix any problems, and this will normally take place within the first 30 days. After that, the issue is usually resolved and he rarely hears anything else from the homebuyer.



During the onsite interview Mr. Bolin was asked how he advises his employees to “do whatever it takes” to make a buyer happy: “I don’t have clients when I build a home. The contractors work for me and me alone. I hire the best guys that go above and beyond so we don’t have problems later.”

Bolin Development is pleased to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program. Mr. Bolin thinks that Ripoff Report serves a purpose for people who get taken by companies who misrepresent themselves and that it is a good source for exposing disreputable business people.

About the owners Don Bolin and Arline Bolin

"Under the management of Don Bolin, Bolin Development is one of the finest real estate development firms in Southern California. His unique skills in solving complex problems relating to estate design and construction management are unmatched. He is a true professional. Behind Bolin Development's sustained growth and success is Don's skill as a deeply experienced builder with expertise in construction, finance, land use, design and marketing. Don's experienced development team has the problem-solving skills and determination to overcome physical, geographic challenges unique to each development project. His expertise and creative solutions have earned a strong reputation of integrity among his peers, business associates and the communities he serves. Working in concert with local communities, he delivers high quality end-products in both a cost and time efficient manner.

Arline Bolin is a top producing agent in Bel Air and Beverly Hills. She has worked in the communities of custom homes since 1990. Because of her experience and specialties with estate properties, she has become a boutique agent. The broker community knows her dealings with new construction and they can attest to the fact that she has always managed to get what they perceive as above market value. Buying a house is a stressful process regardless of whether you're a first time buyer or a seasoned veteran. With her nearly three decades of experience, she is well connected in the Bel Air community (and beyond) and she uses these relationships to help problem solve many a situation. She is a smart negotiator, an attribute that has been refined through the number of transactions she has been a part of on both the buying and selling end. Clients consider her advice during the negotiating phase invaluable. She is an agent who personally conducts her own showings, open houses and public relations. She never takes a listing unless she can personally be available from the moment an appointment is scheduled to all aspects of the offer, escrow and closing. She takes great pride in fulfilling the commitment she makes to each seller and buyer.”



Don Bolin and Arline Bolin / Statements from the owners.

"Our personal business philosophy is based on the premise that strives to add value in its services as they understand that a successful business model is based on value-added services, and client care. Our goal is to provide our clients the best quality, value and professional excellence in the industry.” ~ Don and Arline Bolin

One of the other things Ripoff Report learned in the course of its review is that Don and Arline Bolin truly communicate all aspects of the job in a timely and effective manner. We are very pleased with the responsiveness that they show us. They are serious about meeting commitments, and deliver on all their promises.

In summary, after our review, which included discussions with Don and Arline Bolin, Ripoff Report is convinced that they are committed to quality delivery of services resulting in total client satisfaction.

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.

NOW TO THE ORIGINAL REPORT THAT WAS FILED

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