Report: #669869

Complaint Review: box.net - Palo Alto California

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Ripoff Report is Xcentric Ventures

Submitted: Thu, December 09, 2010
Updated: Tue, December 14, 2010
Reported By: Louie — lancaster California United States of America

Author Not Confirmed

Why?

box.net 220 Portage Ave Palo Alto, California United States of America

Phone: 1-877-729-4269
Web: box.net
Category: Internet Service Providers

box.net Charged my credit card after we canceled. Palo Alto, California

*UPDATE Employee: How to Cancel a Box Account

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We had a account the box.net after many many problems with uploads we canceled our account. Our credit card is still being charged. When you call there # is just goes to music then will disconnect you. They provide a very very bad service.

This report was posted on Ripoff Report on 12/09/2010 01:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/boxnet/palo-alto-california-93406/boxnet-charged-my-credit-card-after-we-canceled-palo-alto-california-669869. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

How to Cancel a Box Account

AUTHOR: chad - (United States of America)

SUBMITTED: Tuesday, December 14, 2010

POSTED: Tuesday, December 14, 2010

Box.net would never intend to continue charging a client after they have canceled their account. Answers to frequently asked questions (including how to cancel an account online) can be found at http://support.box.net/ and our 24 hour customer support line can be reached toll-free at 1-877-729-4269 to assist our customers with their inquiries and requests.

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