Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1093991

Complaint Review: Brands on Sale - Redlands California

  • Submitted:
  • Updated:
  • Reported By: Laurie — Sandown New Hampshire
  • Author Not Confirmed What's this?
  • Why?
  • Brands on Sale 466 Lugonia Avenue Redlands, California USA

Brands on Sale has the Worst Customer Service Department ever encountered. Redlands California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

 

This company failed to notify me of an item being out of stock after it allowed me to order the item as "in stock"; and with expedited shipping. upon a lack of shippment notification, i contacted this company to inquire the status only to discover this for myself. I requested a larger but instock item as a substitute and the refused to express ship the item in order to compensate for their customer service's team failure to contact me.  instead they gave me 2 options pay for the express shipping myself (an extra $60 on a $60 order)no they would not compensate or else "shop elsewhere".  I was MORTIFIED at the attitude of not only the CS agent Joan but also Janelle her supervisor who took the same attitude - don't like it shop somewhere else.  And so i did!

I wish i had googled this company in advance, apparently my experience with this company seems to be a recurring theme with so many others having a similiar experience and as i see, with the same customer service reps.

This report was posted on Ripoff Report on 10/23/2013 08:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/brands-on-sale/redlands-california-92374/brands-on-sale-has-the-worst-customer-service-department-ever-encountered-redlands-calif-1093991. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now