Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #861286

Complaint Review: characters.net - Internet

  • Submitted:
  • Updated:
  • Reported By: Kourosh — Evans Georgia United States of America
  • Author Not Confirmed What's this?
  • Why?
  • characters.net Internet United States of America

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

order number: 144825

I purchased an 85 Enchanter account (everquest) on Wednesday night. I received confirmation that the payment went through moneybookers almost immediately  so was expecting a quick delivery. nothing for the few hours i stayed up, nothing after i woke up, nothing after i was done with work... So i TRIED to contact customer service, it's a JOKE. they have the button that says Live 24 hour customer support, but all it really is is a link that directly takes you to email them instead claiming "all representatives are busy assisting other customers" except they're busy literally any time of the day... go ahead and try for yourself there is no customer service. So I email them a couple different times as I'm worried about my order now, wanting to see what's the hold up. I get nothing for a day, then i get 4 emails all automatically generated referring me to the FAQ on their website. I of course have already read this so they provided no assistance at all. I wake up friday morning and check the status of my order through their website and it says DELIVERED! What??? i received no account, no email from them what so ever except for their automatically generated garbage. If Characters.net would like to make things right ASAP please feel free to contact me, but that seems laughable at this moment.

This report was posted on Ripoff Report on 03/30/2012 04:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/charactersnet/internet/charactersnet-charactersnet-is-a-scam-internet-861286. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

They Delivered Account, Was Sent To Moneybookers Email

AUTHOR: dave - (USA)

POSTED: Wednesday, May 09, 2012

Wanted To Update This Complaint:

It appears that they had delivered my account from the start. The issue was that they sent the account information to my Moneybookers Email Address which was different from the Email Address I was replying to them with. All is good and they did end up delivering on time, just they sent it to my moneybookers email.  

Will use their services again in the future!

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now