Colonial Life Cancer Insurance Horrible service. Can't get in touch with anyone that will help us. Tried and can't even get a copy of my policy. They keep increasing rates and decreasing benefits without alerting us. Internet

Horrible service. Call customer service and they pass you to a rep in the field that doesn't exist. Tried multiple times. Called Customer Service again and again they were not helpful insisting I deal with a field rep. I explained there were none in my area and they could of cared less. They raise their rates and lower benefits without alerting us. I can't believe we paid them all this money over the years and now they turn their back on us. Maybe it's because we are older now and more likely to need their services that they want us gone and accomplish this by ignoring us.