Report: #299582

Complaint Review: CONCEPTLENS - Liverpool

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Ripoff Report is Xcentric Ventures

Submitted: Sun, January 13, 2008
Updated: Fri, January 23, 2009
Reported By: — Canterbury Other

Author Confirmed

Why?

CONCEPTLENS ConceptLens Inc, 14 Liverpool Road, Liverpool, Merseyside, L8 1TH United Kingdom Liverpool, United Kingdom

Phone:
Web:
Category: Corrupt Companies

CONCEPTLENS Failed to supply to goods of any description after accepting payment from me Liverpool Merseyside

*UPDATE Employee: Delayed delivery

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I ordered contact lenses from company on 06.12.07. By 13.01.07 I had received nothing.
I sent 3 emails requesting an update or an explanation, I received nothing in response.
I can only assume this is a dummy site offering no genuine services.
I would strongly recommend you do not trade as they do not deliver what they claim to on any level.
I have requested a refund, but received no communication.
I have lost over $50 with this company. DO NOT TRADE.

Mark
Canterbury
United Kingdom

This report was posted on Ripoff Report on 01/13/2008 05:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/conceptlens/liverpool-l8-1th/conceptlens-failed-to-supply-to-goods-of-any-description-after-accepting-payment-from-me-l-299582. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

1Consumer

0Employee/Owner

#1 UPDATE Employee

Delayed delivery

AUTHOR: Conceptlens Inc. - (United Kingdom)

SUBMITTED: Friday, January 23, 2009

POSTED: Friday, January 23, 2009

Thank you for your feedback, I have already checked up on your order history and emails.

We have replied to your emails as well as stating that there might be a delay due to postal circumstances that we do not control.

We have also offered you a full refund should the lenses not reach you within 5 days time of our last email. We have not received a response from you then, so the lenses are confirmed to be in your hands.

We would like to take this opportunity to apologize to you for the delayed delivery and any inconveniences caused from this incident and hope you understand that it was not on purpose.

Margaret Kim
www.conceptlens.co.uk

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