Correctional Billing Services, evercom ripoff, calls always dropped Selma Alabama

My husband is incarcerated in the New Castle Correctional Fac. in Indiana. Everytime we get on the phone the service is bad. We get booted everytime. Then he calls back and there is a connection fee agian . There are times that we have to talk about legal things and this is so disruptive. I have spent thousands of dollars on calls and get treated disresectfully when I do call. I pay and pay and I have told them about the disconnection and there isnt anything they will do. I have a 98.00$ bill and most of them are from being booted off. You would think within the 2 years they would refund me something after all I have paid thousands in. Now he cant call home for christmas our daughter is 2 yrs old. And not to mention there out of Canada. Not from the U.S.

My husband is incarcerated in the New Castle Correctional Fac. in Indiana. Everytime we get on the phone the service is bad. We get booted everytime. Then he calls back and there is a connection fee agian . There are times that we have to talk about legal things and this is so disruptive. I have spent thousands of dollars on calls and get treated disresectfully when I do call. I pay and pay and I have told them about the disconnection and there isnt anything they will do. I have a 98.00$ bill and most of them are from being booted off. You would think within the 2 years they would refund me something after all I have paid thousands in. Now he cant call home for christmas our daughter is 2 yrs old. And not to mention there out of Canada. Not from the U.S.