Complaint Review: DAZZLE SMILE, DAZZLE SMILE PRO - Internet
- DAZZLE SMILE, DAZZLE SMILE PRO Internet United States of America
- Phone:
- Web:
- Category: Miscellaneous Companies
DAZZLE SMILE, DAZZLE SMILE PRO pristinehlth RIPOFF HITS AUSTRALIA TOO Internet
*UPDATE Employee: Hello,
*Consumer Comment: DazzleSmile rip off
*UPDATE Employee: Hello,
I also requested a free sample of teeth-whitening product. I have never received the sample or any further communication but my Visa account has been hit with $AU94.
What recourse is available to me? Should I cancel my card?
My husband is furious! We are an older couple on restricted income.
This stinks!
This report was posted on Ripoff Report on 10/05/2009 05:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dazzle-smile-dazzle-smile-pro/internet/dazzle-smile-dazzle-smile-pro-pristinehlth-ripoff-hits-australia-too-internet-504786. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 UPDATE Employee
Hello,
AUTHOR: Martin Maureen - (United States of America)
SUBMITTED: Saturday, November 21, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
#2 Consumer Comment
DazzleSmile rip off
AUTHOR: vmack - (Australia)
SUBMITTED: Friday, November 20, 2009
I read the rebuttal with interest. The author certainly sounded sincere. However, I am also a victim of the DazzleSmile rip off - seemingly an ever-increasing group of people. If you doubt this, try googling "DazzleSmile Rip Off" and just see how many complaints there are out there. Quite a few.
#1 UPDATE Employee
Hello,
AUTHOR: Claudia Allair - (United States of America)
SUBMITTED: Monday, November 16, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
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