Report: #1020950

Complaint Review: Direct Express - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Wed, February 27, 2013
Updated: Wed, February 27, 2013
Reported By: KVM — Boston Massachusetts United States of America

Author Confirmed

Why?

Direct Express P.O. Box 245998 Internet United States of America

Phone: 1-888-741-1115
Web: www.usdirectexpress.com
Category: Credit Card Processing (ACH) Companies

Direct Express Hung up on twice by customer service supervisor, Internet

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I was hung up on twice today by Customer Service supervisor who told me his name was 'Charles'. My call was for a UPS expedited shipping fee reversal I was promised on 2/14/2013 because I waited from 1/7/2013 until 2/18/2103 for my replacement card.

This report was posted on Ripoff Report on 02/27/2013 09:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/direct-express/internet/direct-express-hung-up-on-twice-by-customer-service-supervisor-internet-1020950. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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