Dish Network The Dish Network Beware they are unethical and will cheat you out of your hard earned cash Englewood, Colorado

Hello! My name is Dan Busa with DISH Network' s customer service. There are a few items I would like to offer clarification on. Your service plan is an extended warranty offerred free for the first six months, this is just an additional sign up bonus you can opt out of uponsign up. With this plan if you need an installer out, the price is discounted to $15. If you need a new receiver or remote shipped out we do not charge. In February of last year, we did increase the package price on a few packages by $2, however, last yearwe also restructured our previous fees and charges; some customers saw their rate decrease. The contract or residential service agreement has no real fine print you can view this under this link: http://www.dishnetwork.com/downloads/legal/DHA_Agreement.pdf As far as the signal goes if it goes out in a lightstorm you probably need to get a realignment on your satellite, to raise your signal strength.

Hello! My name is Dan Busa with DISH Network customer service. There are a few items I would like to offer clarification on. Your service plan is an extended warranty offerred free for the first six months, this is just an additional sign up bonus you can opt out of uponsign up. With this plan if you need an installer out, the price is discounted to $15. If you need a new receiver or remote shipped out we do not charge. In February of last year, we did increase the package price on a few packages by $2, however, last yearwe also restructured our previous fees and charges; some customers saw their rate decrease. The contract or residential service agreement has no real fine print you can view this under this link: http://www.dishnetwork.com/downloads/legal/DHA_Agreement.pdf As far as the signal goes if it goes out in a lightstorm you probably need to get a realignment on your satellite, to raise your signal strength.

All the info is on the website for the company, and on the brochures they give out..

Next time read.. Its not the companies fault that you do not understand fully what you are signing up for BEFORE you sign..

I saw that commercial also and laugh everytime.  Back then the satellite systems were C-Band and the collector (dish) was large.  The channels were free except for premimum services such as HBO or Showtime.

So you are forced into buying insurance for 6 months?  Like I said in other posts, these satellite companies like DISH and the other guy have become monsters.  They rely on captive audiencies such as the last poster. 

If you live in a secluded area full of wildlife, why then do you need TV?

I just had Dish Network install a dish at my vacation/second home last month.  We were told upon his completion of the installation that there would be a $6.00 per month charge for insurance.  If we didn't want it after 6 months, we could call and cancel.  Granted we are only a month into our service but I feel bad for you that you didn't have a tech that took the time to explain the contract for you.  I will admit (after getting out my service agreement and re-reading it) that mine does not talk about the $6.00 charge either.  I don't know about your situation but our second home is in a very wooded, secluded area with lots of wildlife.  It would be silly for us not to purchase the insurance since any number of animals could do whatever damamge at any given time.  I would call Dish and cancel the insurance ASAP if you have not already done so.  I hope you can get it worked out.