E Tour And Travel money taken from credit card for package changed credit cards, can't get refund Ripoff Orlando Florida

In January I received a phone call about travel package Initially the took $98.00 out, and in March an additional $75.00 was taken out. The bank issued new credit cards and my number was different.

Afew weeks ago in reviewing I realized I had not recieved any further info from ETour, and called. Explained the situation, and ask for a refund. she states records indicated a "package" and e-mail were sent in January, and had a certain time to cancel, as the package and e-mail indicated. I Didn't get a package, and I save a lot of email... nothing in my folders for ETour.

She will resend the package, that is all she can do.

Carol
Battle Creek, Michigan
U.S.A.