Complaint Review: Free Snuggie - Internet
- Free Snuggie freesnuggie.com Internet U.S.A.
- Phone:
- Web:
- Category: Bed & Bath
Freesnuggie.com Free snuggie scam Internet
*Consumer Comment: This report mirrors my experience exactly.
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I ordered a snuggie from freesnuggie.com. The first page asked me what color snuggie I would like. The second page asked what other color snuggie I would like, since the offer is to buy one and get one free. By the time I realized that instead of ordering one set of snuggies I ordered two, my order already went through (without so much as a confirmation)
I attempted to call customer service immediately where I was informed that my order will not be in the system and therefore cannot be cancelled for 24 hours. When I called back in less then 24 hours I was informed that my order has already shipped and I could not get back any shipping and handling charges (which amount to $41.80) however they would refund me 19.95 for the purchase of the extra snuggie and this would appear on my credit card bill.
However my credit card was not refunded this amount and instead I had an extra $15.30 added on for the snuggie. This entire transaction ended up costing me 114.46 (including taxes) instead of the 19.95 plus shipping and handling that the website claimed. As of this point the issue has not been resolved (and I am sure it will not be because of the inefficiency of their customer service). Be warned Freesunggie.com has scam written all over it!
Secsubpar
Toronto, Ontario
Canada
This report was posted on Ripoff Report on 04/12/2009 08:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/free-snuggie/internet/freesnuggiecom-free-snuggie-scam-internet-443095. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Consumer Comment
This report mirrors my experience exactly.
AUTHOR: Theresa - (U.S.A.)
SUBMITTED: Wednesday, April 15, 2009
My experience with GPM Direct Merchandise/Snuggie was just as described in this report. I had to cancel my credit card to avoid further bogus charges.
Advertisers above have met our
strict standards for business conduct.