Global Check Arc90 Refused to pay approved transactions under an immediate payment plan and failed to send funds collected El Cajon California

I signed my company up with Global Check and submitted an app for financing. They screwed it up from the start. The did not give my client credit for the fisrt payment he made and then in the subsiquent weeks, they double billed him. It took almost 3 months for them to get things right.

I wanted to cancel my service three months ago and their agent that signed me up, called the to cancel. They told him OK. the next month I was stilled billed and when he called again, they said he had to send a letter so he did. Another month and we were still billed. This time when He called in, they said that I had to send a letter or call.

Today I called and was told that if I cancelled my billing, that they would keep any funds that were still to come to me. This si money that they are collecting on my behalf. Money I have coming. In my opinion, they are just CROOKS! 

Sometimes Global will pay out bi-weekly.  This usually occurs because the merchant made a simple mistake.  After one time they never make this mistake again.  There are two financing options for the merchant to choose from, Standard, and if they wish the funding up front, they must select the "FAST TRACK" option.  Failure to select this results in payments over the course of the financing. 

Global provides complete training, will train as many times as needed, and will walk them through doing actual transactions with the merchant until he/she is comfortable with the program.  It is up to the merchant to pay attention to the training and learn to use the program properly.  it's sad that it takes some people making such a mistake before they learn.

Greetings, My name is Joe Black. This is most likely a made up complaint, possibly by a competitor.
 
Nothing can be done to assist you if you are not willing to list your location, store name, and identify yourself so that GCS may assist you with this situation that you have listed.

This entire post you have made so far, looks like a make believe situation. If you are a merchant of Global Check Service, call into the office and ask for assistance. 

The last statement you made in your complaint is not how our process operates, " Two other times the transactions qualified for an immediate (72 hours) full payment with the collection being on them."

GCS does not even have a 72 "full payment option." Sounds like you may have purchased something else, that didn't work. What is the name of your assumed sales rep?

Again, we are willing to assist you. Had you read the contract, you would have seen the FastTrack Payment funding terms. It is not a 72 hours full payment option.
 
TY, this should resolve the complaint.