GM Cadillac - Michael Dow MI; Champion Cadillac - George Psinogios CA; Coulter Cadillac - Tony Komadina Cadillac CTS sold NEW with outstanding recall of steering column causes 2nd accident Phoenix Arizona

If, as you say, the dealer test drove the car 50 miles and used 1/2 a tank of gas, you have more problems than you know.

If the tank holds 18 gallons and they used 9 going 50 miles, your mpg is only about 5-1/2 mpg.

Another question, how did you manage to do $8,000 damage in your driveway?

Got a phone call from Coulter telling me i need to get down there and sign a repair authorization, spoke to service manager JT, who said that the repair authorization is need for him to inspect my vehicle. i told him that the general manager Tony already inspected my vehicle (see above) and I will sign nothiing on advice from my lawyer. He said he needs my signature for his headquarters to do an inspection. I suggested that he speak with his boss.

Although Tony was not happy seeing his name on the web he said he will do what needs to be done with my car. He said he looked at it himself, today 9/13 and saw no problem, and was insistant that I get in to complete a work order immediately.
He said his son drives the same car.

I called GM's legal department, Michael Dow, after finding GM memos on web dated late March 03 instructing dealers that cars are not to be released from showroom without campaign being complete. Additionaly, service staff notifed that cars in for routine service should be checked for campaign before releasing to customer in same GM memo dated Mar 03. Memo explaind dealers responsabilities and consumers rights. Michael Dows spokeswoman said that I can expect to go to litigation.

After seeing consumer rights in GM memo I contacted NHTSA in Washington who said they will conduct investigation. They questioned reason for being charged repair fees after first incident and not being told about the recall.

Also, GM says this will most likely go to litigation. Any advice??? They've got my car in the shop

Lastly Coulters phone number was listed incorrectly above.
It should read
602-264-1188

Michael My name is Stick. I have worked as a car salesman and now I am a car buyers advocate here at ripoffreport.com I reveal what no car dealer wants the car buyer to know.

In Arizona it is legal for one of two involved in a phone call to secretly recorded the phone conversation. You might have a ton of fun listing to some tapes that I secretly made of me Rich Skidmore from 3 TV. Tapes are about CSI Diversion. Skidmore said that 3 TV had big balls and that they would air the story. He said that they were going to "Sand bag" the story until the sweeps, then they would air the story.

I feel that 3 TV did not want to air the story because their biggest advertiser was also doing this CSI diversion. After I brought this story to Skidmore, he found a guy that told him of a BIG dealer in Tempe AZ that was doing it. This dealer was the biggest advertiser on 3 TV's web site.

I brought an ex-coworker with me to 3 TV and she told why she got fired from a local Nissan dealer because she was not diverting enough CSI.

The problem with CSI diversion is what if a car manufacture finds that they have a defective breaking component or some other big problem with one of their cars like steering shaft troubles and want to contact the car owner. Makes it harder if the car dealer and their employees are sending FALSE contact info on the RDR cards. There is a big reason why they do this CSI diversion.

I feel that all new car buyers should make sure that their car manufactures have their correct mailing address and all correct home, work and cell phone numbers. Many new car dealers do NOT want their unhappy customers to have any contact with the car makers. Sure seems to me that the dirty car dealers want to make sure that the unhappy new car buyers do not get a chance to tell how the dealers are treating the new car buyers.

Think of me as "The Insider" of the auto industry that is willing to tell all. Soon, and VERY soon I will be telling what the credit industry does not want the public to know.

Call up Scott at 3TV and ask why they would not inform consumers about why some new car buyers might not EVER GET any safety recall notices.