Complaint Review: Greyhound Oakland, CA and Sacramento, CA - Nationwide
- Greyhound Oakland, CA and Sacramento, CA Nationwide USA
- Phone: 510-832-4730
- Web: www.greyhound.com
- Category: Bus Travel
Greyhound Oakland, CA and Sacramento, CA tickets where purchased online early but greyhound bumoed them off their seats Oakland, California
*Author of original report: I SEE GREYHOUND GETTING SUED BEHIND STACEY...
*Consumer Comment: What??
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I am writing this report on behalf of my 13 year old stepson and his cousins. On 6/6/2014 my stepson and his two cousins and two friends were scheduled to bored their bus to Minnesota at. 1:30Am in the morning. My stepson and his two cousins bought their tickets early but where told they could not have their tickets printed.
Apparently greyhound bumped them out if the system to where if they boarded in oakland that night that they would be taken off the bus in Sacramento and have to wait 12hours to be accommodated. That is absurd. It was greyhound who made the mistake. They were told to be at the station an hour before boarding to get their tickets. The guy at the station that night was no help.It ended u p that the two friends who bought there tickets 5 days earlier got to board. My stepson and his cousins where told they have to comeback the next day.That itself was an inconvenience because we live almost 40miles from oakland. That itself is 160mikes driving back and forth. I spoke with Pat who is a manager at Greyhound in Oakland and she said that that the situation could have been fixed that night. She gave me a number to call her supervisor but he was not in so I spoke to his secretary. She gave me the run around.
Someone at Greyhound needs to recognize this mistake and acknowledge it. The stations can't provide good customer service, the people at customer service don't want to own up to it. Greyhound just wants money even if it means they have to inconvenience a person.
This report was posted on Ripoff Report on 06/13/2014 02:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/greyhound-oakland-ca-and-sacramento-ca/nationwide/greyhound-oakland-ca-and-sacramento-ca-tickets-where-purchased-online-early-but-greyhou-1154661. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 Author of original report
I SEE GREYHOUND GETTING SUED BEHIND STACEY...
AUTHOR: jackt - ()
SUBMITTED: Monday, June 23, 2014
First off Greyhound took care of it. My wife called also and talked to them. As for that stupid Stacey person. I was there at 1:30am with my stepson and his two cousins, and one of them was a legal adult so he was not traveling by himself without and adult. And Stacey, let CPS come to my house on some dumb s*** that you said and I will sue the s*** out of Greyhound because of the inconvenience your dumb comment would cause.
#1 Consumer Comment
What??
AUTHOR: Stacey - ()
SUBMITTED: Friday, June 13, 2014
How in the world do you allow a 13 year old to be at a bus station at 1:30 am??? Sounds like CPS needs to do a visit to your home.
Advertisers above have met our
strict standards for business conduct.