Report: #414747

Complaint Review: Hewlet Packard, HP - Fairfax Virginia

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Submitted: Thu, January 22, 2009
Updated: Thu, January 22, 2009
Reported By: — Farifax Virginia

Author Confirmed

Why?

Hewlet Packard, HP http://www.hp.com/ Fairfax, Virginia U.S.A.

Phone:
Web:
Category: Computer Manufaturers

Hewlet Packard, HP HP does not fix broken wide screen laptop within warranty Fairfax Virginia

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I have bought two HP wide screen laptops from Costco. The screens of both are easily broken.

Luckily one of them is still within warranty. I called HP help desk and a representative asked me to send the laptop back for fixing. Not only HP did not fix the problem, they even broke my keyboard. Then HP sent back to me the completely dead laptop after one month waiting. When I called them again, HP promises to fix but no action has been taken after many months waiting.

My suggestion: never buy HP wide screen laptop!

YY
Farifax, Virginia
U.S.A.

This report was posted on Ripoff Report on 01/22/2009 06:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hewlet-packard-hp/fairfax-virginia-22033/hewlet-packard-hp-hp-does-not-fix-broken-wide-screen-laptop-within-warranty-fairfax-virgi-414747. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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