ICloud Center They sold me a substandard web site script and lured me to buy extra support afterwards promising to solve the problem and did nothing about it! Clearwater Florida

How can a customer grab the sellers money? Who is talking nonsense?

You do not have to be neither a rocket scientist nor a cowboy programmer to understand that if an auction autobid ends up long before all the bid allocations by a user have been used up, that is not the way the auction is meant to go! Its a common sense - you don't need to talk all that programmer lingo!

As for the "professional" programmers from ICloudCenter, they don't even develop a 100% authentic product. Their script "ICpennybid" is based on a GPL version of phpAuction software (http://www.phpauction.net/). So they just take a publicly available open source code, add some extra features to it and resell it.

As for using the product for 5 months, as I said already in my complaint I didn't have time to set it up earlier than in May 2013 whereas I bought it in December 2012. If I had tried it straight away I would have realized that its a substandard product much earlier and would have requested a rufund of the script cost itself instead of asking the paypal to get $200 back for an extra Ripoff (what they call support).

Their so called "support" was absolute mocking around and waste of my time. Instead of helping me they tried to convince me that everything is fine and I am stupid.

As I said above any person who has ever took part in any auction either as a seller or buyer will understand that if the auction is finished before the buyer is ready to walk away, such a result is confusing and bad for both the buyer and the seller. The buyer loses the item to someone else who buys the item at one price and this buyer is willing to pay more in order to get the item. On the other hand the seller loses as well since the item is gone at a lower price than it would have if everything worked as it should.

And you don't have to talk about sofisticated software mechanisms to understand that its not gonna work for this business! Alright employer, do not hire me! If you have got a sceleton in the cupboard I'll expose you! Do not hire me! Hire those outsourcers and they'll cheat you and rip you off and then tell you that you are ripping them off their money!

Can you imagine such a situation in any of the retail outlets or shops not on the net? If any one wants to read the transcript of their so called "support" I'll happily send them a document with a copy so you can see for yourself how "helpfull" those guys are! I have lost $100 for the script that's no use for me, its too late now to claim with paypal and they say I ripped them off! Please, anyone beside those smart pants, tell me I am wrong!

Our script is installed on hundreds of sites - we sell it alraedy 4 years.

Sergey Evstratenko bought it in December 2012, installed it successfully and worked with it 5 months.

At the beginning of May he came first time with some question and despite he didn't have support (we provide free support only during 2 months after purchasing) we helped him free. When he came second time saying he has a problem with autobid function we proposed him to buy support and he bought.

We carefully checked all his complains and all worked perfectly.

The guy doesn't understand even purcpose of fields - he always put amount = number of bids, when he complained on our test auction checking he thought we put increment 0.01 while we put $1. He has in his head apparently different way how it should work. Obviously such modification is much much more than support - autobid is complex function!

He continued to say all his non sense and finally opened paypal dispute saying he got product of different category!

Dear people - about our script - you can see demo - it works really great.

But most important is about Sergey Evstratenko,- avoid him, don't make business with im , don't accept him as employee,- he'll certainly will find a way to grab your money!