ideeli i don't even know where to start.. bad service honolulu Hawaii

I'm super disappointed with ideeli. They're very unprofessional, it is frustrating to get my orders they take too long to ship and i thought it's maybe because i live in Hawaii but i spend over $4000 since i have been a member. On my last order i have spent about almost $300 and it took about a month, and when i received my order it wasn't even what i've ordered. They've mixed up my order with somebody's stuff. When i told them about it they told me to wait 24 hours so they can get back to me but i never heard from them back. it's frustrating.. I will never shop there again. i just want to say don't waste your money with them.