Report: #1060034

Complaint Review: Iron Doors Now - El Monte California

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Submitted: Tue, June 18, 2013
Updated: Tue, October 04, 2022
Reported By: concern citizen — Pasadena California

Author Not Confirmed

Why?

Iron Doors Now 10212 E. Valley Blvd El Monte, California USA

Phone: 8773259855
Web: sales@irondoors.com
Category: Home & Garden Stores

Iron Doors Now The owner of "Iron Doors Now" need to be behind bars! El Monte El Monte, CA

*Consumer Comment: Iron Doors Now is the Best of the Best.

*Consumer Comment: Beautiful Custom Door & Transom

*Consumer Comment: Outstanding Customer Service

*Consumer Comment: Iron Doors Now....WOW!

*REBUTTAL Owner of company: Testimonials

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Adina, and any other comsumer that "Patrick Walker" had fooled regarding his product please contact me. I could help. I was also missled with his iron doors. I trully believed that he belongs behind bars. Patrick, if that's his real name is a crook, lying scumbag and a fraud. Pleople beware of this guy, he is insane.

This report was posted on Ripoff Report on 06/18/2013 11:07 AM and is a permanent record located here: https://www.ripoffreport.com/report/iron-doors/el-monte-california-owner-ca-1060034. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

4Consumer

1Employee/Owner

#5 Consumer Comment

Iron Doors Now is the Best of the Best.

AUTHOR: Kelsie. F - ()

SUBMITTED: Wednesday, March 26, 2014

POSTED: Wednesday, March 26, 2014

After much research in the midwest I wasn't able to find what I was looking for at a reasonable price!! I wanted quality and a good price. Iron Doors Now is the best of the best. The quality is just as good, if not better than any over priced door. They are built extremely well, have tons of options and we custom made our door so it is exactly what we wanted...nothing less!!! We will be sending business their way as much as we can.....especially since there is nothing that can beat them in our area. Even with shipping the price can't be beat, nor quality!!!! Kelsie F. Manhattan, KS

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#4 Consumer Comment

Beautiful Custom Door & Transom

AUTHOR: J. Thurston - ()

SUBMITTED: Friday, March 21, 2014

POSTED: Friday, March 21, 2014

I purchased a door and transom and they arrived in perfect condition and exactly fit in the space. The quality of the door is excellent and an equivalent door/transom that I investigated was 3 times the cost. Installed, the door/transom has been a beautiful addition to our home. J. Thurston. Bakersfield, CA

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#3 Consumer Comment

Outstanding Customer Service

AUTHOR: Tara B - ()

SUBMITTED: Monday, March 17, 2014

POSTED: Monday, March 17, 2014

Iron Doors Now provided me with outstanding customer service from Patrick Walker, prices that couldn’t be matched, quick delivery and a door that is the envy of everyone in the neighborhood. The quality of the door is very high end and met all expectations. I am very happy with my beautiful entry iron door and would recommend to anyone looking for a statement piece that not only looks prominent but is sure to last a very long time! Thank you,

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#2 Consumer Comment

Iron Doors Now....WOW!

AUTHOR: Michelle B - ()

SUBMITTED: Monday, March 17, 2014

POSTED: Monday, March 17, 2014

We purchased an entry door from Patrick at Iron Doors Now about a month ago....WOW!!!!! We have had so many compliments on the door!! We are spec builders in San Francisco and this door is a hallmark part of our project! Patrick was also helpful in coordinating the pick up of the door with our son....our son transported the door from LA to SF! We couldn't be happier with the purchase!

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#1 REBUTTAL Owner of company

Testimonials

AUTHOR: IronDoorsNow - ()

SUBMITTED: Thursday, August 15, 2013

POSTED: Thursday, August 15, 2013

Iron Doors NOW....WOW! Thank you so much for the update and for checking on faster shipping!! I really appreciate all your help with this matter and for putting up with all of our phone calls today. Sorry, we are just under a lot of stress about closing on time. Thanks again for understanding and for working with us! Monica T. McKinney, TX

Living in coastal Florida I was initially concerned that the doors may not meet the hurricane standards here. I had originally recived an estimate for iron doors from my local glass store and he said that usually doors you could get over the internet would not be as good a quality as the ones he sold. I went ahead and bought the doors from Iron Doors Now because the price was so much lower than buying locally and once they arrived had the glass store install them. Both of us were pleasantly surprised at the quality of the doors and they are definitely consistent with the Flordia hurrican standards with the hurricane glass I had installed. I would defintely by from Iron Doors Now again. Liz D. Sarasota, FL

Thank you Patrick and staff.....You guys did a great job fabricating the custom doors and railings for our Church project.Communication couldn't have been better. Quality and excution of the design was fantastic and no one beats your pricing and fast shipping! M. Tan, San Diego, CA

We love our Iron Door from IRON DOORS NOW!: The expertise and professionalism granted to us by Patrick and the rest of the staff at Iron Doors Now was truly exceptional. Our new door has added so much to the curb appeal and appearance of our home. The entire experience was trouble free and the beauty of our new door is beyond belief. We highly recommend Iron Doors Now! The Thibodeaux Family, Nederland, TX

I couldn't believe what Lowes and the Depot wanted for something that looked Iron. I figured I could never afford one. Iron Doors now quoted lower than their fake iron, DELIVERED.This is a real Iron door with insulated bronze tinted windows that will open behind the Scroll in summer for less than they quoted without door hardware. We ordered on line from Iron Doors Now. We sent the opening measurements and picked a style. They responded with a drawing and we confirmed the measurements and that we wanted the door hardware as well. It arrived a 8 weeks later and was perfect. Looks so good and solid. They are beautiful and the price is unbeatable. I know, I shopped the Texas and New Mexico vendors who both were thousands higher without hardware and additional shipping charges. Have strong friends to help as it took three of us to set them in the hinges. The door installed pronto. It is an easy install as you just bolt in the frame, drop the doors into the hinges, insulate and finish with your molding. No one is coming through the front door that we don't open it to. It is SOLID and BEAUTIFUL. G. Whittaker. Mountain View, CA

Thank you for the wonderful service I got from your company. Your Sales Dept. was kind and patient as I asked many questions about the iron door I was ordering. Placed my order on Friday and received it on Wed... Delivery service was great and so were the people who helped me. I love the door I picked for my new home and will definitely tell my friends about irondoorsnow.com. You had the best prices and selection to choose from! Valerie T. Las Vegas, NVI did an exhaustive search on the internet for front doors only to find most of the doors boring, cookie-cutter, and expensive. Several companies never returned my call. I came upon Iron Doors Now and saw the doors I wanted after looking through their site. They were a bargain, but I was skeptical. They looked great on the internet site, but I was concerned that the doors were not quality doors or durable. I spoke with Patrick and he was most helpful. The day the doors arrived, I surprised how the doors looked. They were beautiful. The doors not only are beautiful, but very safe and sturdy. They are heavy and well made. I have received comments on how beautiful and safe my doors are from many people. I am glad that I made the leap of faith with Iron Doors Now. I highly recommend them if you are looking for safe and beautiful doors. L.B. Jacksonville, FL

Your company did a great job! My neighbors are always complimenting how nice our door looks. Jivaro. R. Los Angeles, CA

When we decided that our office/showroom is going to be the face of our company, and essentially our calling card to potential clients, we researched many, many, door companies before discovering the unique artistry of irondoorsnow.com The quality of work and attention to detail both Julie and Patrick displayed throughout the entire design process, was extremely impressive. Their ability to create a professional and uniquely beautiful wrought iron entry door from a bunch of drawings and photos we gave them was especially impressive. We feel extremely fortunate to have found Iron Doors NOW, and confident that our showroom will give us a distinct advantage over our competitors. We look forward to maintaining a positive and productive relationship in the future with Iron Doors NOW as our company grows and evolves. Needless to say, I highly recommend Iron Doors NOW. Thank you James L. Oklahoma City, OK

After much research in the midwest I wasn't able to find what I was looking for at a reasonable price!! I wanted quality and a good price. Iron Doors is the best of the best. The quality is just as good, if not better than any over priced door. They are built extremely well, have tons of options and we custom made our door so it is exactly what we wanted...nothing less!!! We will be sending business their way as much as we can.....especially since there is nothing that can beat them in our area. Even with shipping the price can't be beat, nor quality!!!! Kelsie F. Manhattan, KS

The doors are excellent. Everyone is praising them and I have not even started the work to finish the trim. Kudos to your workers, Vic P. Austin, TX

I am not a fan of buying items online but I am building our new home and I was in the market for an iron door and the local companies here were too pricey. While browsing online I found Iron doors now. From the first time I called to inquire about the door and the price of the door. Patrick was very helpful and really listened to my concerns about purchasing online but he definetly made the whole process very easy. I was impressed on how they shipped the door out in a crate. The door arrived with no scratches on the door and no damage to the glass. I would definately recommend Iron Doors Now. Eddy G. Pasadena, TX

I just finished installing the door and transom. They are looking great. I will have the housewarming very soon- I am sure that people will love it! Mike J. Chubbuck, ID

I wanted to take the time to thank you for the wonderful customer service that your company has shown to me. I received my door but the handles I had selected where different than what we got. I called your customer service last night and they told me they would send out another handle set on my word that I return the others after the correct handles arrived. Not only did I appreciate you allowing me to use the handles we received to lock our home, but this afternoon I received the new handles and amazed not only with the quickness of the delivery since I called less than 24 hours ago, but there has not been one time that I have spoken to your people that I have gotten anything less than A+ service. So often in life we feel the need to complain about lousy service and never take the time to compliment those who actually take pride in their work and appreciate their customers. That is why I felt the need to let you know you have a customer for life in me and I will be sure to spread the word! Thanks Again, RobertD.TomsRiver, NJ

We did extensive research to find the right door for our remodel. There were a lot of door companies with pricing all over the place, but we got lucky and found Iron Doors Now online. The double door is awesome and we get complements from everyone that visits. I would highly recommend them. Gary P. Carmel, IN

We have had a wonderful experience working with Iron Doors NOW. We were coming from a “do-it-yourself” warehouse store and looking for an upgrade in both design and functionality. Iron Doors NOW was professional in working with us on design concepts as well as selecting the correct door size that would best fit our entry way. They have had wonderful support and patience with us throughout this process. In the end they are dedicated to providing us with a total package that is not only pleasing to the eye but functional as well. Sincerely, Barbara J. Phoenix, AZ

I will admit that I was hesitant about ordering my door from a company on line that was half way across the country. However, once the iron door arrived I was very impressed with its hand forged details and extensive finish process. And yes, you've done it all at a very fair price...Good Job! Peter W. Buffalo, NY Having been in the bussines for 35 years I found Iron Doors to be great, most suppliers were charging from $11,000 to $ 15,000 for my doors, Iron doors were $6,500 shipped with hardware. installed by 2 men in 2 hours and fit right in. Tom Myrtle Beach, S.C.

The door is absolutely BEAUTIFUL. I have to tell you, we LOVE our iron door, it makes a greatstatement to our home. We have our 15 year anniversary party planned for nextmonth and we can’t wait for our family and friends to see it. Bryan W. Bakersfield,CA

Patrick, we installedthe door yesterday and it looks fantastic! Thank you so much for all your hard work. My neighbor came over and isvery interested in placing an order with you. I will pass along your info. Thx Vanessa F. Baton Rouge, LA

We got the door and were actually surprised it arrived in perfect condition. I expected a few scratches butfound nothing! You guys do a great job with packaging. Gate looks great too. Iwill send you some pictures once we finish the house. Thanks for everything andI'm so glad that we found your company.Dan M. Scottsdale, AZ

We received the doorand balcony railing. It looks AWESOME!!! Thanks Again,Shawn Z. Great Neck,N.J.

When we opened the packing, I was pleasently surprise, especially the finish is amazing. My builder said it is the nicest door he’s seen in 20 years. Sincerely, Diana H. Decatur,AL

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