Jiffy Lube Elderly Mother-In-Law Taken Advantage Of Durham, North Carolina

        My mother in law became a widow a few years ago and without knowing better took her Honda Accord to the local Jiffy Lube.   Recently, I had a chance to review the "service records" that this place and I was saddened to see what appeared to be another case of the Elderly being taken advantage of.    The following was noted-

        Even though she had a Jiffy Lube "Coupon Book",  they were charging her $ 48.00 for a basic oil change every 3000 miles, even though the manufacturer of this car calls for 7-10K mile oil changes.  The cabin filter, which was supposedly changed less than 2000 miles previously at a price of $ 58.00-  was filthly and had obviously not been changed for many many thousands of miles.   She does not live in a dusty area and only drives on paved roads.  The worst offense was a so called "Transmission additive", which they dinged her for $ 128.00 for- clearly a service her car did not need and most likely consisted of a two dollar bottle of additive poured into her transmission fluid.  

        I learned years ago that Jiffy Lube was a place to be avoided.   This only confirms my suspicion and makes it obvious to me that they also prey on the elderly and uninformed.