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Report: #1053958

Complaint Review: Livecareer Myperfectresume - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Tipy — Greenville Wisconsin
  • Author Not Confirmed What's this?
  • Why?
  • Livecareer Myperfectresume Internet USA

Livecareer Myperfectresume Set you up when you need help the most, rob you, let you off, then rob you again a year later. Internet

*UPDATE Employee: Livecareer Response

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I lost my job due to plant closure last year so I used Livecareer Myperfectresumebuilder on line. it cost 4.99. I paid it and the next thing I saw on my credit card was that I was beig charged 34.95 a month for their service. I didnt catch it right away so they did get 2 months out of me. I figured I must have missed the small print so I ate the cost. Soon as I did catch it I called and cancelled it. So they did stop taking it out, so I thought that was the end of it. Now it is a 10 months later an low and behold they have the gall to renew my membership with out my approval again taking out 34.95 monthlyy for the pass 3 months. I contacted my credit company and they said they cannot do anthing but I need to contact BBB.  I have to call Credit company every month if it continues to alert them.

This report was posted on Ripoff Report on 05/26/2013 07:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/livecareer-myperfectresume/internet/livecareer-myperfectresume-set-you-up-when-you-need-help-the-most-rob-you-let-you-off-1053958. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Livecareer Response

AUTHOR: Zei - ()

POSTED: Thursday, May 30, 2013

Dear Tipy,

Tipy, if you have previously cancelled your account, there is no reason why your account would automatically renew without your permission.                           

Please call us immediately so we can resolve this matter. Our toll free number is 1-888-816-0576 and we are available 7 days a week 6am-midnight EST. Or if you prefer, you can email us at: customerservice@livecareer.com.

Best Regards,

LiveCareer

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