Mac Motion Chairs Poor Customer Service Edgewater Florida

My Mac Motion chair position adjustment rod no longer works. I contacted the company to obtain information on obtaining parts to fix the chair and received only a curt answer stating "contact the store where the chair was purchased." That is not possible - it is 6 years old and was purchased on-line and the store is no longer available. I explained this to the respondent and they have so far refused to answer. This is now a $600 piece of junk.

I strongly recommend that you avoid purchasing from this company. Customer service is poor, at best, and there are many other options out there.

Good Luck!