Complaint Review: Megabus - Chicago Illinois
- Megabus 4400 S. Racine Ave. Chicago, Illinois United States of America
- Phone: 1-877-462-6342
- Web: megabus.com
- Category: Bus Travel
Megabus Fourth of July Disappointment Chicago, Illinois
*Author of original report: Resolution at Last!
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This complaint involves travel during the July 4th holiday weekend. I have given Megabus ample time to respond to my customer service complaints, but after speaking to three different representatives, two unanswered emails, and a month of waiting, it is time to share my terrible experience with potential customers. For reference, this message refers to the scheduled 4:35 pm trip leaving from St. Louis to Chicago on 7/2/10 and the scheduled 9:00 am trip leaving from Chicago to St. Louis on 7/5/10.
This report was posted on Ripoff Report on 08/02/2010 01:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/megabus/chicago-illinois-60609/megabus-fourth-of-july-disappointment-chicago-illinois-628372. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Resolution at Last!
AUTHOR: Universitystudent012 - (U.S.A.)
SUBMITTED: Wednesday, August 04, 2010
I am the original poster and would like to give an update on the ripoff report I recently filed regarding my travel on Megabus. Because of this report, I was contacted by email and phone by the Operations Manager. He was very understanding of my concerns and was vigilant about ensuring against such an experience repeating itself. Once Megabus follows through with the promised remedy, I will consider this report to be resolved and will hope that no other passengers endure a similar experience.
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