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Report: #174930

Complaint Review: Nationwide Voice Messaging - West Bloomfield Michigan

  • Submitted:
  • Updated:
  • Reported By: geneva Illinois
  • Author Confirmed What's this?
  • Why?
  • Nationwide Voice Messaging 6689 Orchard Lake Rd. ,Suite 130 West Bloomfield, Michigan U.S.A.

Nationwide Voice Messaging ripoff and unauthorized billing by Nationwide Voice Messaging over internet West Bloomfield Michigan *EDitor's Suggestions on how to get your money back into your bank account!

*Consumer Suggestion: Nationwide and Residential Voicemail info

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My daughter who is mentally challenged was looking for free games over the internet and filled out a survey to the best of her ability when she must have given out our telephone number and e-mail, next thing I know we are sent a confirmation of an order to this voice messaging service and a web site to go to in order to cancel. There is no website and no way to cancel this order! beware don't fill out any surveys for "FREE" offers as they say there is no FREE LUNCH. What A RIPOFF! from a girl who is just trying to play some childrens games online

Lynn
geneva, Illinois
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

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CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

Click here to read other Rip Off Reports on NATIONWIDE BILLING

This report was posted on Ripoff Report on 02/06/2006 07:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/nationwide-voice-messaging/west-bloomfield-michigan-48322/nationwide-voice-messaging-ripoff-and-unauthorized-billing-by-nationwide-voice-messaging-o-174930. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 Consumer Suggestion

Nationwide and Residential Voicemail info

AUTHOR: Lorraine - Geek Consumer Advocate :-) - (U.S.A.)

POSTED: Monday, February 06, 2006

What you experienced sounds exactly like what the victims of residentialvoicemail.com are saying. They are on a totally different website filling out a survey or looking for freebie type things and then they get an email saying they signed up for a voice message service.

I don't know if these are connected or not, but as you can see by the whois information below, they are using the same domain service and servers. The only differences are the company names and what they list for owner and address. Neither of them give a phone number.

I tried to access the nwvmessaging.com website and all I got was a blank page on their main URL and on the cancel URL in the above report.

As with residentialvoicemail.com, do NOT give them your phone number or then they can match it to your email address, claim you ordered their service and start to bill your phone bill every month and make it look legitimate!

360-736-2477 is a phone number I've seen reported to contact them, but again, do NOT give them your phone number if you call to try to cancel.

Registrant:
Nationwide Voice Messaging, Inc
6689 Orchard Lake Road
Suite 130
West Bloomfield, MI 48322
US

Registrar: DOTSTER
Domain Name: NWVMESSAGING.COM
Created on: 11-JUL-02
Expires on: 11-JUL-07
Last Updated on: 06-JAN-06

Administrative, Technical Contact:
Gross, Addi admin@nwvmessaging.com
Nationwide Voice Messaging, Inc
6689 Orchard Lake Road
Suite 130
West Bloomfield, MI 48322
US
0000000000
0000000000


Domain servers in listed order:
NS.I-TPV.COM
NS1.BILLMAX.COM
NS2.BILLMAX.COM

Domain Name: NWVMESSAGING.COM
Registrar: DOTSTER, INC.
Whois Server: whois.dotster.com
Referral URL: http://www.dotster.com
Name Server: NS.I-TPV.COM
Name Server: NS1.BILLMAX.COM
Name Server: NS2.BILLMAX.COM
Status: ACTIVE
Updated Date: 10-oct-2002
Creation Date: 11-jul-2002
Expiration Date: 11-jul-2007

--------

Registrant:
Residential Voice Mail, Inc.
50 Hill Street
Suite #551
Southampton, NY 11968
US

Registrar: DOTSTER
Domain Name: RESIDENTIALVOICEMAIL.COM
Created on: 13-MAY-03
Expires on: 13-MAY-08
Last Updated on: 06-JAN-06

Administrative, Technical Contact:
Gerardi, Tony corporate@residentialvoicemail.com
Residential Voice Mail, Inc.
50 Hill Street
Suite #551
Southampton, NY 11968
US
0000000000
0000000000

Domain servers in listed order:
NS.I-TPV.COM
NS1.BILLMAX.COM
NS2.BILLMAX.COM

End of Whois Information

Domain Name: RESIDENTIALVOICEMAIL.COM
Registrar: DOTSTER, INC.
Whois Server: whois.dotster.com
Referral URL: http://www.dotster.com
Name Server: NS.I-TPV.COM
Name Server: NS1.BILLMAX.COM
Name Server: NS2.BILLMAX.COM
Status: REGISTRAR-LOCK
Updated Date: 21-jan-2005
Creation Date: 13-may-2003
Expiration Date: 13-may-2008

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