Complaint Review: Pacific Naturals - Burbank California
- Pacific Naturals 2049 North Lincoln Street Burbank, California USA
- Phone:
- Web:
- Category: Beauty Products
Pacific Naturals Free "Trial" of products winds up costing nearly $150 Burbank California
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Products that I signed up to "Trial" for 16 days arrived 12 days after I ordered, it was right before the holidays, and right up against a weekend. When I ordered, I received no confirmation in email so I had no way to track the order. There were no cancellation instructions or customer service contact information included with the order. There was no receipt included in the package so I wasn't even sure if / how much was being charged until I looked at my credit card statement.
There was no way to cancel online. Customer service was non-existent on the weekend (included in the 16 day trial period). There is a $6 restocking fee for all returned items (per bottle) and btw, any opened items are non-returnable. So, if you open them and they are defective, you can't return them.
This report was posted on Ripoff Report on 01/06/2014 12:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pacific-naturals/burbank-california-91504/pacific-naturals-free-trial-of-products-winds-up-costing-nearly-150-burbank-california-1113317. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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