Complaint Review: PhonePartsUSA.com - Las Vegas Nevada
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- Author Not Confirmed
- PhonePartsUSA.com 5010 South Decatur Blvd Las Vegas, Nevada United States of America
- Phone: 855.213.5588
- Web: www.phonepartsusa.com
- Category: Miscellaneous Electronics
PhonePartsUSA.com Sells Cheap Parts and Does Not Stand Behind Them Las Vegas, Nevada
*Consumer Comment: Used Part sold as New
Show customers why they should trust your business over your competitors...
PhonePartsUSA does not stand behind their products. I purchased an extended life replacement battery for my Droid 3 cellphone, and after almost one month (less than 30 days), it just stopped functioning - dead. I know it is not the phone because when I put the original battery back in, the phone works fine. They claim to only stand behind their batteries for 7 days. Then they offered me the opportunity to purchase another battery from them at a reduced rate. They really think I would spend more money with them?
This report was posted on Ripoff Report on 03/18/2013 02:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/phonepartsusacom/las-vegas-nevada-89118/phonepartsusacom-sells-cheap-parts-and-does-not-stand-behind-them-las-vegas-nevada-1035795. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Used Part sold as New
AUTHOR: Tom - ()
SUBMITTED: Friday, June 07, 2013
I ordered a "new" screen\digitizer for my HTC thunderbolt. The part came already scratched and even had a screw and frame attached to it, so it was for sure a USED PART. I did not install it right away do to some family issues, but when I installed the part there was a small dead zone in the digitizer, as time went on the digitizer started to separate from the screen and the dead zone is now 20% of the screen. I emailed them to see what was up with the used part and was told "The parts are manufactured so that even if there was a screw in the screen itself, it would have to be removed before the screen was taken out. We do not send out used products. The parts are all tested with protective film over the digitizer." So they pretty much called me a Liar. I do not recommend using this company for parts being you may get used parts and they will deny that they are used. I wish I took pictures of the part before install.
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