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Report: #1001150

Complaint Review: PINNACLE STUDIO - INTERNET California

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  • Reported By: Robert — TAMPA Florida U.S.A.
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  • PINNACLE STUDIO INTERNET, California United States of America

PINNACLE STUDIO COREL SUPPORT I PAID WHAT THEY ASKED FOR ON 1/6/13, CALLED THEM 4 TIMES FOR SUPPORT, AM TOLD THEY WILL GET BACH TO ME, HAVE NOT HEARD FROM THEM. INTERNET, California

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I HAVE BEEN USING PINNACLE FOR MANY YEARS, I STARTED WITH STUDIO 10 AND HAVE UP GRADES TO STUDIO 15 ULTIMATE COLLECTION. WHEN I GOT SERVICE IT WAS GREAT. NO PROBLEM AT ALL. AVID DID A GREAT JOB FOR A GREAT PROGRAM. THEN IT HAPPENED TECH SUPPORT WAS SOLD TO COREL AND FROM THEN ON THE SERVICE GOT VERY BAD. THEY ARE TURNING A GREAT PRODUCT INTO A NIGHTMARE FOR ME.

I PAID FOR TECH SUPPORT JAN  6, 2013 AND AS OF THIS DATE I HAVE NOT RECEIVED IT. I STARTED A SMALL BUSINESS BECAUSE BECAUSE I AM RETIRED AND NEEDED TO MAKE MORE MONEY AND I GOT VERY GOOD WITH THIS PROGRAM. I THOUGHT ABOUT GETTING A REFUND, BUT THAT WILL NOT GET THE PROBLEM I AM HAVING SOLVED. IF ANYONE HAS A SOLUTION TO THIS PROBLEM PLEASE LET ME KNOW AS I AM LOSING  MANY CUSTOMERS BECAUSE I CAN'T GET THE SUPPORT.

This report was posted on Ripoff Report on 01/22/2013 11:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pinnacle-studio/internet-california-/pinnacle-studio-corel-support-i-paid-what-they-asked-for-on-1613-called-them-4-times-1001150. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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