Complaint Review: Pristine Health - Aurora Colorado
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- Author Not Confirmed
- Pristine Health 22100 E 26th Ave Suite 100 Aurora, Colorado United States of America
- Phone: 8669892686
- Web:
- Category: Liars, Miscellaneous Companies
Pristine Health Beuty Club, Dazzle Smile, Bell be Health, RSV pills I orderd a .99 cent trial from Dazzle Smile and another sample from Well b Health for $4.95. I got both of those orders in the mail. Then I recieved trays for the whitening gel they said I orderd Aurora, Colorado
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I orderd two trials from Dazzle Smile and Well B Health. Those prices were .99 cents and $4.95. I got the orders. Then I recieved some trays and more teeth whitening gel. That I did not think I orderd. They charged $48.92 for this. Then I was charged another $ 92.37 for more gel that I have yet to recieve. I called for a refund for the gel and did get $72.37 back from the company RSV Pills. A few weeks later I was charged $87.62 for more gel. Then a few weeks later I saposedly ordered an online fitness program that was to be canciled by 15 days from the order date (which I never viewed or orderd) The name from that with draw was Elite pac. This whole thing is I believe one company with several different names. I am waiting for a refund for the trays I never orderd but had to pay to send back to them. I don't know If I will ever get all this money back. What a RIP OFF. I will never ever order from this kind of "free trial" again.
This report was posted on Ripoff Report on 10/30/2009 06:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pristine-health/aurora-colorado-80019/pristine-health-beuty-club-dazzle-smile-bell-be-health-rsv-pills-i-orderd-a-99-cent-tr-517583. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Hello,
AUTHOR: Luis - (United States of America)
SUBMITTED: Monday, November 16, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
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