Report: #127832

Complaint Review: Pro-Alert - Salt Lake City Utah

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Ripoff Report is Xcentric Ventures

Submitted: Tue, January 18, 2005
Updated: Tue, January 18, 2005
Reported By: — Colorado Springs Colorado

Author Confirmed

Why?

Pro-Alert 1293 W 2200 South Suite B Salt Lake City, Utah U.S.A.

Phone: 800-500-2091
Web:
Category: Security Services

Pro-Alert ripoff has not shown up to install security system 3x won't credit charges Salt Lake City Utah

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After signing contract, paying 2 months in advance, and signing up for automatic bank drafts, Pro Alert was scheduled three times to wire my home for security service and never showed up for the installation. Despite my phone calls, they have never returned them. It is now 1.5 years later and $400.00 later. they refuse to issue credit for the monitoring service never received. They now want to install my system and continue to bill me without any credit for their error. Most companies would attempt to repair the damaged relationship and offer some type of remedial effort. Not Pro Alert who wants me to pay for services not received. They are an extremely dishonest company.

Anita
Colorado Springs, Colorado
U.S.A.

This report was posted on Ripoff Report on 01/18/2005 10:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pro-alert/salt-lake-city-utah-84119/pro-alert-ripoff-has-not-shown-up-to-install-security-system-3x-wont-credit-charges-salt-127832. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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