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Report: #26200

Complaint Review: Pumppers - Chicago Illinois

  • Submitted:
  • Updated:
  • Reported By: Laguna Niguel CA
  • Author Not Confirmed What's this?
  • Why?
  • Pumppers Chicago, Illinois U.S.A.

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I purchased a cleaning product from a saleman because i felt sorry for him, and thought i was helping him out. My roommates and i are minor league baseball players, so we also game him our autographs. We bought the product, gave him a coke a left for our game. He didn't give me the sprayer for the bottle, so from the car as we were leaving he said he would leave it at our door. we came home from our game and found we had been riped off. Our X-box, all the games, cds, laptop were missing. He had emptied one of our backpacks into our trash can, apparently to fill it will our things. He also took blank checks (has our signatures) AND took the receipt for the product which was on the table assuming we would not be able to track him. As i purchased this product with a credit card (i cancelled the sale), we were able to get the info on the company and him without the receipt.

Jared
Woodbridge, Virginia

This report was posted on Ripoff Report on 08/06/2002 08:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pumppers/chicago-illinois/pumppers-ripoff-thieves-chicago-illinois-26200. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

With the express purpose of resolving customer concerns posted on RipOffReport.com Pumppers Trust is contacting past and present customers that have f

AUTHOR: Pumpitoff Customer Relations - (U.S.A.)

POSTED: Saturday, July 12, 2008

Dear Jared,
On behalf of Pumppers Trust I would like to apologize for any inconvenience you experienced with regard to your purchase of our product.

I assure you that corrective actions were taken to prevent this type of incident from happening in the future. Pumppers Trust prides itself on providing our customers with the best products and service. We know that customer service is the most important part of what we do and we must take responsibility when things go wrong. If your complaint has not been resolved to your satisfaction, please contact us at your earliest convenience and we will take action to meet your conditions of satisfaction with the utmost urgency.

Eddie Hokett
Customer Relations
Pumppers Trust

We have a complete desire to rectify any situation that concerns our customers. Please contact us at your convenience.

Phone: 803.481.3190
Email: mrscleanpumpitoff.net

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