Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #989757

Complaint Review: rac acceptance - mcallen Texas

  • Submitted:
  • Updated:
  • Reported By: atorres — mcallen Texas United States of America
  • Author Confirmed What's this?
  • Why?
  • rac acceptance 1400 w expressway mcallen, Texas United States of America

rac acceptance mislead me on terms of loan and promise of credit reporting mcallen, Texas

*UPDATE Employee: Hi I work at RAC

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

In November 2012 I was told that on the terms of the lease, I could pay out in 6 months if I wished to do so. This verbal statement was given to me by the manager in charge. He also told me that rac acceptance reported to all 3 credit bureau's and later found out experian was the only one they reported to. My whole idea of getting involved with this company was to improve my credit yet I was mislead by being told that all 3 bureaus were getting reported.

Going back to the early payout, the assistant manager, when i went to make my first payment in december, told me that they stopped early payouts in Jan. 2012. If this manager knows policy and procedure why would he mislead me in telling me I could payout early when that policy was out the window 10 months prior. I asked for the manager to contact me for some kind of explanation, never was contacted, yet he was the one who contacted me to come in and apply, something wrong with this picture.

This report was posted on Ripoff Report on 01/01/2013 11:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rac-acceptance/mcallen-texas-78501/rac-acceptance-mislead-me-on-terms-of-loan-and-promise-of-credit-reporting-mcallen-texas-989757. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Hi I work at RAC

AUTHOR: JanaReed - (United States of America)

POSTED: Wednesday, January 02, 2013

I regret to hear about the confusion surrounding your account. I know that receiving conflicting information can certainly be frustrating. The best thing to do is partner with our Customer Care Team so you can fill them in on the details and they can determine how they might be able to resolve this for you. You can always give them a call at 1-800-422-8186. Thanks, and I hope

this was helpful!

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now