Roberts Auctioneering Services Roberts Actioneering Services Where Reserve Bids Don't Matter! We Take Your Stuff And Give You What We Think It's Worth winsloe Canada P.E.I

My complaint is against Roberts Auctioneering Services.They are located at 2054 Winsloe Road P.E.I., with a retail store and Auction building in Kensington, P.E.I., Highway # 2, Civic # 25055. The company was holding a farm machinery auction sale in my community on April 20, 2013. I pre-registered a 960 John Deere field cultivator and placed a $3500 reserve bid on the equipment. Despite the reserve on this item, Robert auctioned the cultivator off for $3100 ;$400 below the reserve bid.I approached him immediately after the auction sale, and he acknowledged that he was aware of the reserve bid but forgot when he was auctioning the item. As this was his error, I made it clear that I expected him to make up the difference as I wouldn't have let it go for $3100. I waited approximately three weeks for the cheque via mail. Upon receiving it, I was only paid the $3100, and his commission and advertising fees were still deducted. This cheque was returned to the business owners on the day it was received. After three visits made in person to their store, and multiple ignored phone calls, I am still awaiting the correct payment. Eight weeks later, I have been told repeatedly that it is in the mail but have yet to receive payment. Their slogan is, "We Aim to Please," but I strongly disagree.They also say they have been serving Islanders for 37 years but they only have been in buisness since 1989 (this might explain there bad math skills if thats what you wanna call it?) The owners have been most unpleasant to deal with. The female business partner and manager, Arlene Roberts, has been extremely rude, disrespectful and completely unprofessional. I will certainly not have any further dealings with this company in the future and would strongly deter others from enlisting the service of this particular auctioneer. There website is http://www.robertsauctionspei.com/roberts/contact.html Real Cons