Complaint Review: RSS LLC Intl moving - Newark New Jersey
- RSS LLC Intl moving 113 Barksdale Professional Center Newark, New Jersey United States of America
- Phone:
- Web: http://rssllc.net/Home.php
- Category: Moving Companies
RSS LLC Intl moving DON'T DO IT Newark, New Jersey
*UPDATE Employee: False accusations
I made the mistake of being inpressed by how knowledgeable the contact person seemed. She also had a quick answer for all my initial questions and assured me things would go smoothly on my international move.
Once the packers had my furniture and goods my price went up approx $2,000. They didn't ship on the day agreed upon and now that my goods have arrived in Panama the same thing is happening with the company they contracted on this end. They are attempting to charge another $5,000.
You have other options. Take Them and save yourself from moving NIGHTMARE!!!!
This report was posted on Ripoff Report on 04/09/2013 07:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rss-llc-intl-moving/newark-new-jersey-19711/rss-llc-intl-moving-dont-do-it-newark-new-jersey-1041854. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 UPDATE Employee
False accusations
AUTHOR: RSS, LLC - ()
SUBMITTED: Tuesday, April 09, 2013
Unfortunately,
you cannot please all the people all the time.
The agreed loading date was 3/27 as per the customers verbal and written request. On the loading date, 3/27, the customer called and wanted to know what time her shipment would be delivered in Panama. We explained to her that the loading date was 3/27 not the arrival date in Panama. She miscommunicated the shipping & receiving dates. The loading was completed as scheduled on 3/27 and the container arrived into port in Panama as scheduled on 4/5. There were no delays on our end.
In Panama, the
shipper did not supply the clearing agent with the necessary documentation,
such as her Visa, in order to obtain duty free entry. She was informed, in
writing, about all the documentation requirements months before her move date
(back in August of 2012). The $5000 she is mentioning is for taxes (on
many new items), port fees, and the customs examination (because her
documentation wasn't in order, Panama customs ordered an intensive exam).
RSS LLC did not
overcharge the customer by one penny. Customer was literally walked
through the entire process.
Advertisers above have met our
strict standards for business conduct.