Complaint Review: Sai/castlerock Security - Internet
- Sai/castlerock Security castlerocksecurity.com Internet U.S.A.
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- Category: Security Services
Sai/castlerock Security horrible customer service Online Internet
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Tried to cancel my security when my three year contract was up so i called the number and found out SAI changed to Castle rock and i have to stick with them for another year because i didn't send them a written notification before my contract was up. I asked when did they change to a new company i was told last month. i complained to them why didn't i recive a notification from them about this. they said they did send it out i asked when was this i was told "awhile ago" they could not give me a date not even a month.
i complained to them why do i have to send a notifaction of cancelation when they couldn't send me a notification of company change. never again am i going to have a security system. oh yeah castlerock website don't work.
Going to get me a dog for security
K
norfolk, Virginia
U.S.A.
This report was posted on Ripoff Report on 05/22/2009 08:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/saicastlerock-security/internet/saicastlerock-security-horrible-customer-service-online-internet-454345. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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