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Report: #708797

Complaint Review: Sears - Hoffman Estates Illinois

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  • Reported By: Jonathan — Vienna Virginia United States of America
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  • Sears 3333 Beverly Rd Hoffman Estates, Illinois United States of America

Sears Kenmore Kenmore Black 22.1 cu ft top freezer refrigerator (6937) -- PLEASE DO NOT BUY THIS REFRIGERATOR Hoffman Estates, Illinois

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Kenmore Black 22.1 cu ft top freezer refrigerator (6937).  This refrigerator is defectively designed.  I have had this refrigerator for about 7 months and it is has broken down 4 times.  The defrost drain freezes over.  Then the water backs up and ices, causing the fan to seize up.  Sears tech has been unable to fix this and tried leaving a wire in the drain, attached to the defrost element, to keep the drain from freezing over.  Of course, this did not work.  This refrigerator is made by LG not Sears/Kenmore.  This is an absolutely awful product.  This refrigerator is a big, black paperweight in my kitchen.  I am going to have to buy a new refrigerator that actually works.  Thanks, Sears for ripping me off.  I am an idiot for trusting your Kenmore name and paying you $800.

This report was posted on Ripoff Report on 03/21/2011 04:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sears/hoffman-estates-illinois-60179/sears-kenmore-kenmore-black-221-cu-ft-top-freezer-refrigerator-6937-please-do-not-bu-708797. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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