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Report: #1057886

Complaint Review: Siesta Keys B each & resort - siesta Key-Sarasota Florida

  • Submitted:
  • Updated:
  • Reported By: thomas--U.K. — stoke on trent UK Other
  • Author Not Confirmed What's this?
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  • Siesta Keys B each & resort 5311 Ocean Blvd. siesta Key-Sarasota, Florida USA
  • Phone: 941-349-3211
  • Web:
  • Category: Hotel

Siesta Keys B each & resort conned me out of $111.99cents for alledgedly not cancelling a extra booking. siesta Key-Sarasota Florida

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On the 05/17/2013 My party of four adults (myself,my wife, my daughter,and son in law) arrived at this Hotelto check in for one night. I produced  a voucher issued by Travel Republic clearly indicating that two rooms had been booked thro Travelscape LLC.The cost was £139.40pence($211.88cents) .The booking clerk did not even look at these vouchers but informed me that his office had told him there was a charge of $111.99 before he could issue any keys for my rooms. I once again tried to show him the vouchers which he looked at but then said that Travelscape LLC had only paid for ONE room.Eventually I paid the $111.99  which I was given a receipt for.    the clerk then  said that if Travel Republic/Travelscape sent them evedence that BOTH rooms had been paid for ,they would refund the money I had paid. After Two weeks vacation I returned to the UK and contacted Travel Republic Who forwaded my complaint to Travelscape. I have received two answers from this company which are a total load of rubbish. If you would like to see the last reply you will see what I mean. I even rang tha hotel and after a 5 minute wait,I spoke to the manager and received no less than three different reasons why this had happened and that there would be no refund issued. Not only did I get charged but so did Expedia ,who now own Travelscape,so they made a nice little profit there. I am a retired person living on a limited income and it took me 2 years to save for that holiday to have it ruined by con merchants. There was a similar case on Trip advisor about this establishment charging a lady for alledged not cancelling within the specified time. I really do hope something can be done about these abominable people because it casts a very bad image of the USA.

This report was posted on Ripoff Report on 06/10/2013 09:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/siesta-keys-b-each-resort/siesta-key-sarasota-florida-fl34242/siesta-keys-b-each-resort-conned-me-out-of-11199cents-for-alledgedly-not-cancelling-1057886. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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