Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1149500

Complaint Review: Skype - Internet

  • Submitted:
  • Updated:
  • Reported By: Kez — East Ivanhoe, Victoria Alabama
  • Author Not Confirmed What's this?
  • Why?
  • Skype Internet USA

Skype No Credit card refund - I could not enter my Skype account one day after YEARS of use  is. Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

My circle of endless fruitless communications with Skype began with me not being able to sign on to use Skype. I have been using it for years both to Skype and, more recently, to make telephone calls. When not able to sign in, I tried what I thought were the correct passwords, emails, etc. but was told that I was not able to be verified and sent to a link: support.microsoft.com/skype/hostpage.aspx?language=en&locale=en-us&oaspworkflow=start_1.0.0.0&needslogin=false&wfname=skype&supportoption=email&SupportTopic_L1=32090809&SupportTopic_L2=32090839&ccsid=635174617998361738 I completed this to the best of my ability. But NOOOO, this was not good enough (yet it asks a lot, an incredible amount, of personal information that should be verifiable). I was sent another email telling me that the expert could not verify me. I duly went to the verification site again - filled it out again - got another email saying that I could not be verified - then tried again - all the time also being sent a link to their oh so wonderful privacy policy. In my last few rounds of emails I have sent a request to have a refund - I have been told that they cannot do this because I cannot be verified. I am asking for a blank refund form - this does not require me to be identifiable - it requires them to send me a blank refund form. I went to the Skype site to lodge a complaint - this time emailing contactus@skype.net - found on an obscure place in which another complaint had been lodged with Skype. This is an email that is no longer active! I then tried to type in 'refund' or 'complaint' = no help for those of us who, again, have been 'non-verified'. This is simply theft and must be stopped, as must this policy of wearing people out with endless emails about how they understand this is frustrating and thanking us for our patience.

This report was posted on Ripoff Report on 05/25/2014 05:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/skype/internet/skype-no-credit-card-refund-i-could-not-enter-my-skype-account-one-day-after-years-of-u-1149500. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now