Complaint Review: Specialty Answering Service - King of Pressis Pennsylvania
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- Author Confirmed
- Specialty Answering Service 800 N. Henderson Road Ste. 300 King of Pressis, Pennsylvania United States of America
- Phone: 1-888-532-4794
- Web: specialtyansweringservice.net
- Category: Telephone Answering Services
Specialty Answering Service Be very careful of this outfit King of Pressis, Pennsylvania
*Consumer Comment: jeez!
*Consumer Comment: Indeed
*Consumer Comment: Not a rip off.
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I contracted with this company to provide telephone answering services. Turns out, they were not actually the answering service. They marked up the rate and subcontracted it to an actual answering service who provided the service.
They never disclosed this in their contract or discussion. Find an actual answering service at a much lower rate than what they want to charge.
When they transfer a call from one of your customers to you or your staff, they keep billing you at the full rate when they are no longer on the line. That is not disclosed in their contract or literature. A huge rip off given that they are doing virtually nothing and billing at the full rate.
They claim this is "tying up their line" in an attempt to justify their billing. I find it doubtful they are actually incurring any actual cost after they hang up the line.
They ripped me off for over $5,000.
This is actually a marketing entity only with deceptive billing practices.
This report was posted on Ripoff Report on 01/24/2012 11:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/specialty-answering-service/king-of-pressis-pennsylvania-19406/specialty-answering-service-be-very-careful-of-this-outfit-king-of-pressis-pennsylvania-828168. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
jeez!
AUTHOR: jsnoppes - (United States of America)
SUBMITTED: Wednesday, January 25, 2012
I second the above 2. Sounds like an unhappy customer not a fraud company. I'm thinking about filing a complaint with my cell phone carrier b/c i don't want websites i don't like to count against my data usage plan :)
#2 Consumer Comment
Indeed
AUTHOR: Lorenzen - (U.S.A.)
SUBMITTED: Wednesday, January 25, 2012
And not only that, but they are located in KING OF PRUSSIA, PA, not King of Pressis.......Geeezzzzz.
#1 Consumer Comment
Not a rip off.
AUTHOR: Inspector - (USA)
SUBMITTED: Wednesday, January 25, 2012
You contracted for a service and agreed upon price. You paid that price and received the service. No contract has to spell out the details in which a business conducts itself or whether or not it contracts through a third party. Sounds like buyers remorse not a rip off.
Did they fail to answer a call? Get on with your life and stop your crying. If you don't like the price or the service then stop it.
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