Complaint Review: Spirit Airlines - Internet Internet
- Spirit Airlines 2800 Executive Way ,Miramar, FL 33025 Internet United States of America
- Phone: 954 447-7828
- Web: www.spirit.com
- Category: Airlines
Spirit Airlines My bag was stolen on a direct flight by one of thier employess . bag never left orginal site Internet, Internet
*Author of original report: never resolved
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I was traveling on a one way flight from Fort Lauderdale to Washington DC Memorial Day weekend. I was told by the
clerk at the ticket counter to check my bag that I intended to use as a carry on. I didn't argue and I checked by bag
as instructed. When we arrived in Washington my bag was not there. I made my report immediately. I was told by
Spirit that if the bag was not recovered within 5 days that I could purchase and be reimbursed for any clothing or items that I needed. This policy was also written on the back of their incident report form. After filling out all of the proper paperwork and gathering the receipts, I turned it in to Spirit Headquarters in Florida to Scott Snow, a supervisor in the baggage resolution department before the cutoff date. He looked over the paperwork that I turned in and said that everything looked fine and that they would continue looking for the bag for another 3 weeks. If nothing was recovered, then I would receive a check in the mail for the amount of the bills and receipts that I turned in.
After 4 to 5 weeks passed, I received a phone call from Maxine Harris in Central Luggage Resolution, which I still have in my voice mail, asking for either my itemized bank statements or my original receipts. I was able to send my billing
statements showing where I made my purchases. I finally received a letter in the mail along with a check in the amount
of $64. This did not cover any of the items that were stolen by the airline nor did this amount cover the amount of
clothing that I had to purchase to replace what was stolen. For proof of my communication with Spirit Airlines, I still have all e-mails and voice mails from previous correspondence. In addition to the amount originally requested, I would like the return of all receipts turned in. Incident #110827-000140
This report was posted on Ripoff Report on 09/22/2011 03:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/spirit-airlines/internet/spirit-airlines-my-bag-was-stolen-on-a-direct-flight-by-one-of-thier-employess-bag-neve-780076. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Author of original report
never resolved
AUTHOR: - ()
SUBMITTED: Saturday, January 07, 2017
the airline understands that employess stole from customer and they decided to do nothing . i havent flew on this airline since . your items are not safe with this company
Advertisers above have met our
strict standards for business conduct.