Stamps.com Offers no value above that which you can get at the post office website. Their business model is tricking people out of their CC. Don't let them have it El Segundo, California

If you don't like the terms, don't sign up.

AUTHOR: coast - (USA)

SUBMITTED: Saturday, April 13, 2013

"You are incorrect. If you click on the Site Map link on their home page you will be directed to a page that supplies many links to descriptions of their services.'

Viewing a site map doesn't give you a chance to try the client which I found kludgy and valueless.  You have to input CC info before actually attempting to use the service.


"That's because the USPS web site is at usps.com."

It would have taken you all of 3 seconds to type usps.gov into a browser and see that it redirects immediately to .com.  The original post office site was gov.  This has bupkis to do with the login issue I had, and I suspect you know that, but it's a cheap way to make me sound silly right?


"You supplied your personal and payment information for a service you did not want. Sure, that makes sense."

Suuuure because you've never tried something out and then decided it wasn't for you?  I guess you never, ever return things to stores that you don't like either.  You have some awesome predictive abilities.  You must be prescient. 


""There is no mechanism for closing an account on their website""

"Their phone number is clearly posted on their web site."

I think you know exactly what I mean, a method that doesn't require a person to take time off in the middle of a workday to make a phone call and have to get a discussion with a bunch of retention people before they finally agree to permit you cancel.  [Like a BUTTON on a website].  See Netflix for an example of a company that doesn't try to put people through hoops who wish to cancel.

"You should attempt to be more observant before jumping into an agreement."

You should attempt to better understand criticisms before dismissing them so blithely.

"Stamps.com insists that you provide your credit card information up front before you even get to find out whether the service will work for you"

You are incorrect. If you click on the Site Map link on their home page you will be directed to a page that supplies many links to descriptions of their services.

"I was unable to log onto USPS.gov"

That's because the USPS web site is at usps.com.

"a service that I never used and did NOT WANT"

You supplied your personal and payment information for a service you did not want. Sure, that makes sense.

"There is no mechanism for closing an account on their website"

Their phone number is clearly posted on their web site.

You should attempt to be more observant before jumping into an agreement.

You should read the futher information they refer you to in the sign up info.

Here's what I got (and YOU should have read)

Your Stamps.com $80 OfferFREE 5lb Digital ScaleAs a new Stamps.com customer you will receive a FREE 5 lb. Digital Scale. The scale is a $50 value and is yours to keep with no additional obligation. Just pay for shipping and handling (typically $9.99 or less).$25 Postage OfferAs a new Stamps.com customer you will receive $5 in free postage that you can use during your trial period.  After you complete your trial period, you are eligible for an additional $20 in postage. We will give you two $10 postage coupons.  You can redeem one coupon per month once you complete your trial. If you stay with Stamps.com past the trial period, you will be charged $15.99 a month for the Stamps.com service, you can cancel your services at any time.FREE Supplies KitTo help you get started we will ship you a free Supplies Kit that includes free postage labels to use with the service (a $5 value).  However, you don't need to wait for the Supplies Kit to arrive in order to print postage. You can immediately take advantage of features such as printing shipping labels on plain paper or printing postage directly on envelopes.

No, I DON'T work for them...I can, however, read and comprehend.