Complaint Review: T-mobile - Select State/Province
- T-mobile Select State/Province USA
- Phone:
- Web: http://prepaid-phones.t-mobile.com/...
- Category: Cellular Phone Companies
T-mobile Provided inaccurate plan information and was unable to activate the device. I have proves. internet
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I looked up a plan on http://prepaid-phones.t-mobile.com/prepaid-plans and I got my sim card from Target to my existing phone.
The plan on line stated:
100 minutes talk | Unlimited text | First 5 GB at up to 4G speeds
Now get unlimited international texting from the U.S. to virtually anywhere included in your plan—at no extra charge.
This plan is only available for devices purchased from
Wal-Mart or devices activated on T-Mobile.com
I understood that activating the divice on line would give me the plan. I tried activating the device but the site would redirct me without activating it. When contacted the customer service they would deny the plane I wanted due it is not Walmart device. I understoon that you can get the plan if you buy it from walmart "or" any device that you register on line.
This report was posted on Ripoff Report on 07/12/2014 05:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/t-mobile/select-stateprovince/t-mobile-provided-inaccurate-plan-information-and-was-unable-to-activate-the-device-i-ha-1161474. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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