Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1072045

Complaint Review: Targus - California

  • Submitted:
  • Updated:
  • Reported By: John Doe No2 — Massachusetts
  • Author Not Confirmed What's this?
  • Why?
  • Targus California USA

Targus Defective items  California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

 I am only writing this report as this is the 2nd item I have had with a fairly clear design issue from Targus.  Their attitude on top of it didn't really help.  After getting frustrated that my $30 Stylus/pen/laser pointer kept falling apart I called Targus.  I first tried their chat feature and after 17 minutes and being number one in the queue the sytem dropped me.  So I called and the scripted robot on the line could not have been a worse choice for the job of custom service.  After the common droned lines about warranty etc and all the usual questions about whne and where I purchased the pen he admitted it was a design flaw.  I call about this issue it is a known issue and now you want me to take time and expense to return a crappy 30 dollar pen.  What planet do these companies live on?  It would cost me 3 times that to get them the pen and take the time out of my day to do all their nonsense.  You know you sold a defective item just make it right!!!!  This is a know issue and happened with all of these pens. 

This report was posted on Ripoff Report on 08/01/2013 08:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/targus/california/targus-defective-itemsnbsp-california-1072045. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now