TCF Bank cashed paper check for $1000 more than I wrote it for, refuses to reverse it; also manipulates electronic transactions in order to give incorrect balance information Eastpointe, Michigan

E-checks are common-place these days; even small businesses can obtain ways to process checks electronically through merchant services.  Most simply need to display a warning that they are allowed to process your payment that way.  So the electronic check processing would be an issue to take up with Chase, not TCF; if there was no agreement with Chase, and you received no warning that your check would be processed this way, then Chase is at fault for that.

However, I do agree that the branch you were called into handled the situation poorly and were not utilizing the resources at hand to resolve your issue.  Being that banks simply receive these payments, your first issue should have been with Chase (who most likely processed the check incorrectly).  If Chase would have refused action, then your issue could have been taken to TCF, where the employees should have sat you down and helped you fill out regulation E fraud paperwork.  This would not credit your account immediately, but they would have 10 days from the day it was filed to contact you and resolve the issue.

As for the deposits and electronic bill payments on your joint account, nothing is manipulated; every branch of every bank is required to show their funds availability schedule on their walls, and TCF gives you an up-to-date slip with the same thing on it when you open your account.  Depositing cash is available immediately, TCF and government checks will appear in your 'current' balance immediately, but won't be available to actually spend for one business day (technically two, if it is deposited after the branch's cut-off time for business days), local checks will take 2 (3) business days in float before becoming available, and non-local checks will take 5 (6) business days (or 1 week exactly during a normal week with two non-business days) before becoming available.  Friday after the cut-off time is the worst for this, because the deposit is technically on Monday's business day.  As for the electronic bill payments, those are simply received by TCF.  TCF doesn't ship money out on weird days simply to screw with an account; they receive something saying you authorized a transaction on a certain day.  If this isn't the case, and something comes out early, I would check whatever you signed to make sure it doesn't say something similar to "...on the latest business day before (date)."  And again, take it up with the company, and if they refuse action, take it up with the Regulation E department.

I hope this helps you in the future, not just banking with TCF but with any banking you may do in the future.

Yes, the banks use deception and manipulation in an attempt to confuse customers into overdrafting and charge fees. These fees have become the new profit center for some banks. It seems they can not come up with a legitimate business plan anymore to profit..and since they simply get bailed out by the taxpayers (a multi billion dollar loan at ZERO % interest mind you), they can continue to be ruthless and reckless unfettered.

But that aside, the bank does have a LEGAL obligation to "investigate" this..and make good for their error.

Go to the bank and request the Federal Regulation E form for disputes. Now the bank has 60 days..so if this has been more then 60 days the bank will try to get out of it..they are stalling of course.

If it has been more then 60 days explain that the reason it had been more then 60 days is because THEY have not handled this dispute in a timely fashion and you demand they assist in this matter expeditiously.