Complaint Review: The Chris White Company/CWco - Alexandria Virginia
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- The Chris White Company/CWco 5810 Kingstowne Center Drive #729 Alexandria, Virginia United States of America
- Phone: 703-891-9519
- Web: www.freecashgasandgroceriesnow.com ...
- Category: Home Based Business
The Chris White Company/CWco Profits for Chris White NOT FOR YOU !! Alexandria, Virginia
*REBUTTAL Owner of company: Explaination
Show customers why they should trust your business over your competitors...
I returned my merchandise to The Chris White Company on 9/22/2011 via US Postal Service, I had decided that I did not want to do this and I did not like the program. Which was well before the time alotted for a return.
On 10/12/2011 a pending charge appeared at my bank for $ 59.95 . I did not receive the re-returned merchandised until 10/13/2011. They said it was damaged by a piece of tape and could not be re-sold. There was no damage.
All my phone calls reached a answering machine and no one called me back.
If Mr. White is a up-standing and honest home business owner, he would not be hiding behind a answering machine.
This report was posted on Ripoff Report on 10/14/2011 01:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-chris-white-companycwco/alexandria-virginia-22315/the-chris-white-companycwco-profits-for-chris-white-not-for-you-alexandria-virginia-788835. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 REBUTTAL Owner of company
Explaination
AUTHOR: Chris White Company - (United States of America)
SUBMITTED: Wednesday, October 19, 2011
Returning the merchandise in resalable condition is always accepted within the terms of the order. While this order was returned within the terms of the sale (21 day trial period), the report was damaged and could not be resold. Why would you tape something to the front of a paper cover report? Placing a note in the return envelope with the reports would have been enough, there was no reason to tape the note to the paper cover of the report. The tape stuck to this paper cover and when it was attempted to be removed, the tape tore the cover, making it not able to be resold. Anytime merchandise is returned to any company, it cannot be damaged, this is just common knowledge. If it is damaged, it can not be resold. If you have called our offices and received voice mail, this is common practice. We receive many phone calls every day and do not have enough staff to answer the phone each time it rings, which is why we have a voice mail system to answer when we are not available. We process hundreds of orders each month with hundreds of satisfied customers. Caroline, if you did not want the package, we allow returns within the terms as long as the goods are not damaged.
Related Reports
10:47 AM
New 
Updated Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
