Complaint Review: the Home Depot, James Brown, assistant manager - Bel Air Maryland
- the Home Depot, James Brown, assistant manager 655 Market Place Drive Bel Air, Maryland United States of America
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- Category: Home & Garden Stores
the Home Depot, James Brown, assistant manager the store manager refused return arbitrarily Bel Air, Maryland
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I went to the store on 6/17, to return a tropical plant. The store
manager, James Brown, refused the return, saying that tropicals are not
returnable. I asked him where in the store does it say that, and he
admitted that there isn't any sign. He then pointed to a line in the
return policy, "The Home Depot reserves the right to limit or refuse to
accept the return of merchandise at any time and for any reason." I
asked him, when he applies that line, what was the reason? He replied,
that the line in the policy was the reason, so essentially, he refused
my return at his will, without any reason. I think this is deceptive business practice. The store is selling things with the impression that they are returnable, but refuses to honer the return
policy.
I also suspect racial discrimination, because I do not believe the store
never accepted return of tropicals, and the manager just singled me
out, possibly because I am Asian.
This report was posted on Ripoff Report on 06/18/2011 08:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-home-depot-james-brown-assistant-manager/bel-air-maryland-21009/the-home-depot-james-brown-assistant-manager-the-store-manager-refused-return-arbitrari-742395. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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