Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #608261

Complaint Review: Tiger Direct - TigerDirect.com - Internet

  • Submitted:
  • Updated:
  • Reported By: RchUncleSkeleton — Moreno Valley California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Tiger Direct - TigerDirect.com Internet United States of America

Tiger Direct - TigerDirect.com TigerDirect False Sales, actually more expensive than normal, Internet

*UPDATE Employee: We apologize for the inconvenience

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

The week starting 5/24/2010, tiger direct sent out an email with their "40 Killer Coupons" advertising for $39.99(Normally $59.99 with rebate) a Flip Ultra Camcorder that claimed it was "HD" despite the fact that the product description said it had a maximum resolution of 640x480! HD is defined as being 1280x720 or higher. The camera that actually produced HD video was advertised for $99....that's all well and good but when I emailed them about it they said it did produce HD....blah blah blah. I emailed them back saying "No, look at the item numbers for the price of each.....the one advertised for $39.99 does not produce HD". So they emailed back saying thanks and they would fix it. Now I find a new promotion..."Black Friday in May" now they're selling the same camera for $79.99, no rebates, no nothing! How is that even on sale?! It's not, they're using the same "Sales" tactics that best buy and many other companies use, targeting the people who don't know any better and will say "hey it says it's on sale....it must be a good deal" when in fact it costs more now that it did normally according to the previous promotion! Boycott companies that outright lie in their ads to just to draw in customers!

This report was posted on Ripoff Report on 05/28/2010 01:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tiger-direct-tigerdirectcom/internet/tiger-direct-tigerdirectcom-tigerdirect-false-sales-actually-more-expensive-than-norma-608261. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

We apologize for the inconvenience

AUTHOR: Ernie E. - (U.S.A.)

POSTED: Wednesday, June 02, 2010

We have researched into this matter and it appears that the product in question was incorrectly advertised as being "HD Capable" and we apologize for this. This was sent to our marketing executives and has since been corrected.

Our records also indicate the product had a mail in rebate when it was first advertised however that has since expired and the price is now $79.99.

We would still like to make this situation right for you and perhaps work on finding you a camera at a discounted rate..

You may contact me directly at ernie@help.tigerdirect.com so I can better assist you with this matter.

Hope to hear from you soon.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now