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Report: #1081454

Complaint Review: Towncare Dental of Ft. Myers - Fort Myers Florida

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  • Reported By: Fuming in Fort Myers — Fort Myers Florida
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  • Towncare Dental of Ft. Myers 6150 Diamond Centre Ct., Bldg 300, Ste 2 Fort Myers, Florida USA

Towncare Dental of Ft. Myers Coupon for $89 for "New Patient Special" ROUTINE CLEANING, EXAM & X-RAYS W/FREE WHITENING Fort Myers Florida

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So, I have this coupon for "New Patient Special" $89 for routine cleaning, exam and x-rays with free whitening, then in much smaller print (plus an oral cancer screeing). It sounded pretty good, so I make an appointment. 

My first red flag should have been when it took me over a week to make an appointment.  I kept calling an 800 # and kept leaving messages that I would like to make an appointment.  When I finally did get a message back, it was from a 305 area code.  I never did understand this.  I kept calling the local number and left a couple of messages, but no one returned my call.  As a last resort, I called the local number one last time and finally was able to set up appointment.

My appointment was set for 3:00 PM and I arrived 10 minutes early for the new patient paperwork, etc.  I was not called back to the exam room until 3:50.  One woman escorted me to the exam room and said someone would be right with me-after 10 minutes, another woman comes in to do x-rays.  Well, she didn't have what she needed, she left to get whatever she needed, and another 5 minutes goes by.  This happened a second time, only it was just a couple of minutes.  Finally she takes about 16 x-rays-took at least 20 minutes.  She then tells me the dentist would be right in. 

After another 10 minutes, the dentist comes in and looks at the x-rays and then looks at my mouth, and says she doesn't know why I have a loose tooth because the bone and tissue all looked good.  She said she could not do anything about it, I would have to see an oral surgeon.  She commented on my having so many "silver fillings" and said she would like to do a crown on one of these fillings.  That was it.  That took maybe 7 minutes. 

I wait another 5 - 10 min for the assistant to return and she asks me if I have insurance, I do not have dental insurance, so she leaves yet again and returns with "my treatment plan"  for a modest $1,949.  But, since I have no insurance, they were  to give me a $389 savings which made the total $1,560.   All this time I am wondering about my cleaning that was supposed to be included in the $89.  She tells me that my cleaning would be $210 and it was included in the $1560.  Then she proceeded to suggest a finance plan to cover this work and gave me paperwork for it. 

At this point, all I wanted to do was to get out of there.  I paid my $89 and left, all the while knowing that I would never go back there.  I was so angry over my wasted money, time, and energy that I needed  a week to sort through all of this and decide what my next plan of action would be.  I know I will see a different dentist and get my teeth cleaned and examined.

I suppose I am using this site to vent my frustration, but more importantly, to warn others and Beware of Towncare Dental of Ft. Myers! 

This report was posted on Ripoff Report on 09/03/2013 08:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/towncare-dental-of-ft-myers/fort-myers-florida-33912/towncare-dental-of-ft-myers-coupon-for-89-for-new-patient-special-routine-cleaning-1081454. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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