TWX*FAMHNDYM magazine service center magazine service center nationwide

A year ago I made on online purchase. as a thnk you i was given one year subscriptions to magazines for $1.00 each. A real deal yes. this year-today (12/8/13/0 i see my credit card was charged to subscribe to all of them for varying amounts & lengths($19.00 and $25.50 and $ 10.33)

i did not receive any notice or email or emailed bill or emailed receipt--nothing! just a charge--no phone calls etc

i explicitly told them when i purchased them for $1/ each to NOT auto renewal.

they did it anyway.

it iwll take 72+ hours for a refund.

i insisted on a confirmation number of the refunds & complaint.

i was told by employee Christopher Lux that he could no email me a confirmation of oru conversation--but he could ASK another department to do so--whihc would take 3-5 business days!

granted the print magazines at $1.00 each is a deal--but they also charged me without sending the magazines last year--which prompted my angry call then too...to get all straight.

but they need to step up to the plate & conduct business like real people do in the 21st century

they are a MEDIA--print company

they should be able to email notices & charges & bills etc electronically.

hope you check your cards & get refunds.

hope mine go through.